Q. In
what ways can we enhance our ability to be a good listener and increase the
efficiency of active listening?
By the word ‘listen’ we mean to hear
with attention and also to respond about the concerned topic or subject.
In common
sense , we hear others but we do not give any feedback and in listening we have
a patronized process. The business activity is performed under it.
Feeling and
thinking are essential parts of listening. Better quality of voice and intended
meaning inculcate right spirit of listening. One speaks while other listens
with the help of his sensory organs, brain and ears etc.
There are
many steps involved in listening:
1. Paraphrase
others as they speak on the contrary if you do not listen means that there is
no following then you are not considered obedient.
2. It is reflective
feeling that we should follow meaning in the matter and not emotion. Logical discussions
is also important in it. Significant area of reality with facts is included in
it.
3. Avoid long
details that someone’s understanding may falter here and there and may lose
objectivity.
4. State your
objective to the possible extent means what you have seen actually with your
eyes.
5. Do not include
subjectivity in your matter. The show of immaturity is not desirable.
6. Be clear in your
words and display of attitude is not appreciative as well. Labeling someone is
for nothing.
7. No exaggeration
but be exact in your statement. What you have to say in real will be liked and
responded.
8. Speaking about
your own matter is better and do not involve others in it.
9. We should select
and communicate such matter that others are not only guided abut also
encouraged. An air of discouragement leaves bad impression.
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