Communication Skills-1
Lecture No.1
Q. What do we mean
by the communication?
This is
transmissionپہچانا of anyone's message. we may say that it is an
exchangeتبادلہ of two or more persons over ideas and experiencesتجربہ
for defining معین کرناany purposeمقصد.
Q. How many are types of communication?
There are four types 1.Writing 2. Speaking3.Reading 4.Listening
Q. What is historical background پس منظرof communication?
When there was revival of learning , Renaissancesایک تحریک کا نام, in Rome and Greece then there started written
communication. Eventually, it also stood necessary to initiateشروع کرنا ضروری ہو گیا تھا oral communication. It was the fashionطریقہ
of courts and assemblies to promoteچلانا
affairs. In East part of China, it minimizedکم کردیا falsification جھوٹand biasتعصب.
It brought truth on front.
Q. How can an organizationتنظیم be activeکارگر?
An organization can be effectiveموثر and operativeکام کرنے والی with
open communication.
Q. what is decisionفیصلہ making in communication
It is discussionبحث, idea, theoryنظریہ, planningتدبیر and implementationلاگوکرنا.
Q. what are the types of communication?
The types of communication are internal and external
INTERNAL COMMUNICATION
It consistsمشتمل of two genresقسم 1. Upward 2. Downward 3.
Horizontal
1. It involvesشامل ہے grievancesغم, absenteeismغیر حاضری ,clear
job directionsنوکری کرنے کی ہدایات, safety of workersکارکنوں کا تحفظ and no
controversyمسئلہ.
2. Frank attitudeکھلا رویہ and opinion seeking رائے کی تلاشare concernedمتعلق with this type. open
mindednessکھلے ذہن is very necessary in it.
3. If workers are given any task or assignment they prepareتیار کرنا
themselves for it. They have to hold meetings. In all these they need good
writing, proper speaking and word choice.
EXTERNAL COMMUNICATION
Contactرابطہ with people can createپیدا کرنا good
communication. The department of troubleshootingمسائل ٹھیک کرنا can
solve many issuesمسائل on the spot. New incentives can be provided to
people. Calls from people can be received and response to their calls holds
charmکشش. Often managers adoptاختیار external communication for
better result.
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